| 1. How do I order and do I have to
order online? |
| 2. How long will it take to
receive my order? |
| 3. Do you offer free samples? |
| 4. Do you have a minimum order? |
| 5. What size are the
announcements? |
| 6. Will you assemble the cards for
me? |
| 7. How do I submit a photograph of
my child? |
| 8. Do you have tips for taking
photos of my child? |
| 9. Will I have a chance to approve
my order before it's printed? |
| 10. What is your return/exchange policy? |
| |
| 1. How do I order
and do I have to order online? |
Ordering online is simple. Search through the
different categories and find an announcement that you love.
Click on the announcement to view a larger image and the details
about that specific announcement. Add your quantity to the Qty
box and click on the "order now" button. You will be
prompted to provide the corresponding information for the
announcement you chose (ie. baby's name, etc...). If you are
ready for checkout, simply click on the checkout button or if you
would like continue shopping click on the "continue shopping" button.
Once you have clicked on the checkout button, just follow the
instructions to fill in your delivery and payment information.
That's it!
Once you have completed your order you will receive a confirmation
email including an invoice and specific instructions for uploading photographs if you
have ordered a photo announcement.
If you don't feel comfortable ordering
online just give us a call at: 951.897.4102 |
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| 2. How long will it take to receive my order? |
| We will contact you with a proof or preview of your
order. Once you have approved the proof, your order will be
shipped within 5 business days or less. |
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| 3. Do you offer free samples? |
| Yes! Simply send an email to
samples@freebirthannouncement.com. You may request a
specific announcement or card be provided in your set of samples but
samples are subject to availability. |
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| 4. Do you have a minimum order? |
| Yes. our order minimum is 40. Don't
forget you will receive an additional 10 for free! 50
announcements for the price of 40! |
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| 5. What size are the announcements? |
| Most of the announcements are 4-1/8in. by
5-3/8in. in either portrait or landscape layout. Some are
4-1/4in. by 5-1/2in. They will all fit neatly into an
invitation style envelope. |
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| 6. Will you assemble the cards for me? |
| If your cards require any assembling we will provide
that service at no additional charge! You won't find that
anywhere else! |
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| 7. How do I submit a photograph of my child? |
Easy... There are three ways to submit photographs
of your child if you have purchased a photo announcement.
a. Use our online photo submission page -
Submit Photo Here
- |
| b. You can email a photo to
photos@freebirthannouncement.com |
| c. You can send the photos via traditional
mail to: |
| |
| Freebirthannouncement.com |
| Attn: Photo Dept. |
| 19346 Lambeth Ct. |
| Riverside, CA 92508 |
| If you send actual photos they will be returned with
your order. Sorry we are not responsible for damaged and lost
mail. |
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| 8. Do you have tips for taking
photos of my child? |
When taking pictures for birth announcements, a light background
works best. If you want hand coloring on your announcement photo,
you may want to dress your baby in pink or light blue and we can
bring out the clothing color to match the background. Close up shots
are ideal, focusing on baby’s face. If the baby is too far away,
he/she may appear to be very tiny in the picture! Lots of lighting
is great. Take a look at our sample gallery of birth announcements
and get some ideas.
We can accept photos in several different formats. Digital photos
should be taken at the highest quality setting your camera offers.
Photos taken off the Internet are not suitable for printing. (the
resolution is too low, and your printed photo will appear
“pixilated”)
If you are scanning your photo, please scan at a resolution of
300dpi or higher. Please save the file as a high quality jpeg or
tiff. You may email your scanned or digital photos to us, or put
them on a floppy disc/cd and send them in the mail. If you prefer,
you may mail original photo prints to us, and we can take care of
scanning them. Photos will be returned to you with your completed
order. Please feel free to call or email us, and our professional
staff can answer any technical questions for you. |
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| 9. Will I have a chance to
approve my order before it's printed? |
| Yes. We will provide you with a "proof" for
you to approve. Once a proof is approved changes can not be
made. |
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| 10. What is your return / excange policy? |
| We have a 100% satisfaction guarantee on the design of your announcement. All customers have the right to a complete refund
if you are not satisfied with the Proof that will be supplied to you. A proof is a example of what your announcement will look like. We use electronic proofing
for the most part, but a printed proof can be requested and is available. After, the Proof has been approved, there are no returns or exchanges available. |
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